Elevate Your CX

With more than 20 years in Customer Success, Customer Support and Go-to-Market Leadership at successful companies, we can help you improve your customer strategies to remove friction and unlock growth.

Customer Success Consulting

Let's Improve Customer Success For Growth

A few ways we can help:
  • Customer Success Strategy Development
  • Customer Success Playbook Design
  • Retention & Churn Reduction Strategies
  • Customer Success Technology Advisement
  • Customer Success Talent Sourcing
Get Started
Image Description

Customer Success Leadership

We Provide Executive CX Leadership

If you need a longer-term Customer Success advisor or a fractional CS leader, Jon Smith can provide:
  • Fractional VP of Customer Success / Experience
  • CS Advisement to the C-Suite or VP of Customer Success
  • CS Advisement to Portfolio Companies
  • CS Advisement to the Board of Directors
Get Started
Image Description

Let's Get Started

Please enable JavaScript in your browser to complete this form.
Name